Balance between the carrot, the stick and love the animals

The carrot:

Recognition, Empowerment, Supportive Feedback, Consideration, Trust, Rewards and Incentives.

The stick:

Counselling sessions, disciplinary actions and as last resort dismissal or retrenchment.

Love them: 

Rub on the shoulder for work completed, honest caring, listen to them, make eye contact, smile and appreciate their effort, wanting them to make a success.

There needs to be balance between all of them.  
Shockingly, most businesses use only the carrot!  You better train your managers to use all 3 of them.  Click here to read more about our management training.